As a result of extensive regulation by Federal and State laws, technical complexity, HIPAA (protection of patient information) and the administrative burden based on limited staff size in the Finance Department, all ambulance invoicing is outsourced to:
Lifequest Services
911 Pro Billing
N2930 State Rd 22
Wautoma, WI 54982-5267
Patient Toll Free: 1-800-786-4911
If you were treated by the Village of Sussex Fire Department, you will receive an invoice from Lifequest Services. If you have any questions or concerns regarding the invoice or need to provide your insurance information, please call 1-800-786-4911 and Lifequest will assist you.
Neither the Fire Department nor the Finance Department is able to answer questions related to ambulance invoice and insurance claims.